I NEED PROOF OF ENROLLMENT, HOW DO I GET THIS?
Once you register for classes you can print proof of enrollment from your profile.

DO YOU OFFER A PAYMENT PLAN?
Yes with classes we offer a payment plan, which you can take advantage of when you enroll. Please visit our payment plans page for details.

IS THERE A TIME LIMIT ON TAKING MY CLASS?
Each class has its own timeframe to be completed as follows:

•8, 10, 12 Hour Classes- 30 Days to Complete
•14, 16, 18 Hour Classes - 40 Days to complete
•20, 21, 22 Hour Classes - 50 days to complete
•24 Hour Class - 60 Days to complete
•32, 40, 48 Hour Classes - 90 Days to complete
•12 Hour Non Resident California Wet Reckless (30 Days)
•32 Hour Non Resident California 3 Month Class (90 Days)
•45 Hour Non Resident California 6 Month Class (180 Days)
•60 Hour Non Resident California 9 Month Class (270 Days)
•78 Hour Non Resident California 18 Month Class (540 Days)

Additional Fees That May Apply
Depending on your individual situation, the following additional fees may apply:

Some States require additional forms to be completed by the agency providing the services. Please note: We do not have access to forms required by States other than Illinois. If your state requires an additional form to be completed you must obtain it yourself and provide it to our agency.

•Special State forms start at $35 - $85 depending on complexity and the number of pages.( This includes progress reports and letters)
•Notarization Fee is $25
•Express Shipping $35 (overnight via UPS or FEDX)
•Rush Evaluation Fee - if you have a court date we can do a same day evaluation.
•Missed Appointments $60 (if cancelled within 24 hours of appointment)
•Extension Fee - if you do not finish your classes in the required time frame, you are allowed an extension. See Extension Here.


HOW MANY HOURS DO I NEED TO TAKE?
If you have had an evaluation the number of hours is indicated on your evaluation. If you have not had an evaluation you can check the hours listed on the states pages located on the main page of this site.

IS YOUR AGENCY LICENSED?
Yes we are licensed as a DUI Service Provider. All Instructors and Counselors providing services thru RDS are fully credentialed as well.

IS MY INFORMATION SECURE?
Your session is completely private and secure. The software we use, uses built-in, always-on security measures to protect user privacy and access to data and computers.

DO YOU ALLOW JUDGES, DMV REPRESENTATIVES OR PROBATION OFFICES TO REVIEW THE CLASS?
Yes, If you are a Judge, DMV/DOT Representative or Probation Officer, please contact us and we will provide you access to view the class content.

CAN I MAKE A COPY OF MY CERTIFICATE OF COMPLETION?
The certificate is yours to make copies of as needed.

WILL THE CERTIFICATE OF COMPLETION BE ACCEPTED BY THE STATE REQUIRING ME TO TAKE THE CLASS?
Some states do not accept online classes, Please check your state listed on the main page of this site. If contacting your state for pre-approval, please ask them for pre-approval to use an out of state provider or use an online class.

IF MY CLASS HAS BEEN REJECTED HOW DO I GET A REFUND?
Fax or mail us a copy of the "actual" rejection letter from the authority that you submited the certificate of completion to. Please see terms and conditions page to see how to qualify for a refund. These are the same terms and conditions you agreed to when you enrolled.

WHAT DO YOU MEAN SERVICES ARE CONFIDENTIAL?
This means that we do not disclose any information about you to anyone outside of our Center (including spouse, attorney, probation or court) without a signed release of information or except under the specific circumstances required by law, which are outlined on the Client Information and Informed Consent Agreement which clients read and sign before the classes begin.

CAN YOU SEND A CERTIFICATE OF COMPLETION SOMEWHERE ELSE FOR ME?
Yes. Normally, we email you the certificate of completion. However, if your state requires us to send a certificate directly to the agency, we are happy to send the certificate to the state agency or person you have identified. You must provide a release, and the address or fax number for the document to be sent to. Additional costs are incurred if we are required to mail a certificate or send additional certificates. Please note that we cannot file electronically with the state of CA as we are not located in CA.

$35 Additional Fee for Overnighting a Certificate
$10 Fee for each additional certificate copy mailed on your behalf.

HOW DO I GET A COPY OF MY CERTIFICATE OF COMPLETION?
Once you have completed your class, and the DUI Instructor has approved your work, then you can log into your class section click on the link in the upper left side of the screen to view your profile. From your profile you can print your certificate of completion which will bear the instructors signature.

DOES RIGHT DIRECTION SERVICES ACTUALLY CONDUCT THE CLASSES THEMSELVES?
All classes are run by Right Direction Services LLC and its certified DUI Instructors. However should a clients needs not be met by our class hours, we reserve the option to refer the client to an affiliated agency for classes, treatment or additional class hours.

WHAT ARE THE BENEFITS OF ONLINE CLASSES?

• It's simple and convenient: the entire process can be completed from the comfort of your home, office, or from your attorney's office.
• It's confidential: no parking in front of a treatment center or sitting in a classroom with other offenders.
• It’s fast and accessible: Services are accessible by anyone able to access a computer or use a smart phone.
• It’s less influenced by personal attributes: any person, regardless of race, religion, gender, age, disability, national ancestry, sexual orientation, or economic condition can obtain a bias-free evaluation over the internet or telephone.

I HAVE SPECIAL FORMS, WHAT DO I DO WITH THESE?
If you have forms that need to be filled out or signed by one of our Instructors or if you have a referral letter stating what is needed from your Instructor please fax a copy of these forms to (773) 822-0793.

Additional Fees That May Apply:

Special State forms start at $35 depending on complexity and the number of pages
Notarization Fee is $25
Express Shipping $35 (overnight via UPS or FEDX)

WHAT DOES IT COST?
The cost of the class depends on the number of hours that the state of your offense requires offenders to take. Information is located on the states pages on the main page of this site.. Fees are payable by Visa, Master Card, Discover, American Express, Debit Card, PayPal, cashier's check, or money order.

CAN YOU REFER ME TO A DUI PROVIDER OR TREATMENT CENTER?
Currently we offer online DUI Education Classes only, iIf you require outpatient or inpatient treatment at a Treatment Center, we can refer you to a Treatment Provider that meets your needs.

I AM TOLD I NEED TO DO A DRUG SCREENING, DO YOU DO THESE?
No, these you must have done locally and are not part of the evaluation. If you are being requested to do one of these in addition to your evaluation you will need to submit these results separately to the requiring authority..